Frequently Asked Questions

Find answers to common questions about our electric standing desks, OEM/ODM services, and partnership opportunities

An electric standing desk uses motorized lifting columns to adjust the desk height electronically, allowing users to switch between sitting and standing positions with the push of a button. This promotes healthier work habits by reducing prolonged sitting.

OEM (Original Equipment Manufacturing) means we manufacture products according to your design and specifications. ODM (Original Design Manufacturing) means we design and manufacture products based on your requirements, providing a complete solution from concept to delivery.

Certification applicability depends on the model, selected configuration and destination market. Request the certification scope and available documentation for the product you are sourcing before you place an order.

MOQ varies by product line and customization level. For standard products, we offer flexible quantities. For custom OEM/ODM projects, please contact our sales team for specific MOQ information.

Lead time depends on the model, configuration, order volume, customization requirements and current production plan. ETUP confirms the applicable schedule in the written quotation.

Sample availability, cost and shipping arrangements depend on the requested model and destination. Contact sales with the model and intended order to confirm the current options.

Warranty terms depend on the requested model, component configuration and commercial agreement. ETUP confirms the applicable warranty terms in the model documentation and quotation.

OEM and ODM feasibility is assessed against the requested model, quantity, engineering requirements and target market. Share your required dimensions, finish and functions for a technical review.

Available trade terms, shipping arrangements and documentation depend on the destination and order. ETUP confirms the commercial terms in the written quotation.

Contact soulcui@et-up.com with your market, product focus and expected annual volume. ETUP reviews each distributor inquiry against the requested program and market requirements.

Load capacity is model-specific. Use the specification on the relevant product page and request the current data sheet for the selected configuration.

Controller functions vary by model and configuration. Check the relevant controller or product page, then request a specification confirmation for the functions required in your project.

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