1Introduction
Sichuan FIR Technology Co., LTD ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Data Controller: Sichuan FIR Technology Co., LTD
Registered Address: Chengdu, Sichuan, China
Data Protection Officer: soulcui@et-up.com
2Legal Basis for Processing (GDPR Art. 6)
We process your personal data based on the following legal grounds:
- Consent (Art. 6(1)(a)): When you explicitly consent to receive marketing communications or newsletters.
- Contract (Art. 6(1)(b)): To fulfill our contractual obligations when you place an order or request a quotation.
- Legitimate Interest (Art. 6(1)(f)): To improve our services, prevent fraud, and ensure network security.
- Legal Obligation (Art. 6(1)(c)): To comply with applicable laws and regulations.
3Information We Collect
Personal Information
- • Name and job title
- • Email address
- • Phone number
- • Company name and address
- • Country of residence
Business Information
- • Company size and industry
- • Procurement requirements
- • Budget information
- • Project specifications
- • Preferred contact method
Technical Data
- • IP address and location
- • Browser type and version
- • Operating system
- • Device information
- • Website usage patterns
Communication Data
- • Email correspondence
- • Inquiry form submissions
- • Chat history
- • Meeting notes
- • Support tickets
4Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
Right of Access (Art. 15)
Request a copy of all personal data we hold about you.
Right to Rectification (Art. 16)
Request correction of inaccurate or incomplete data.
Right to Erasure (Art. 17)
Request deletion of your personal data ("right to be forgotten").
Right to Restriction (Art. 18)
Request limitation of processing in certain circumstances.
To exercise any of these rights, please contact us at soulcui@et-up.com or use ourcontact form. We will respond within 30 days as required by GDPR.
5Data Retention & International Transfers
We retain your personal data only as long as necessary for the purposes outlined in this policy. For business contacts, we typically retain data for 3 years after the last interaction.
As a company based in China, we may transfer your data outside the EEA. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data processing agreements with all third-party service providers
- Encryption of data in transit and at rest
- Regular security audits and compliance checks
6Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. We use the following types of cookies:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Website functionality | Session |
| Analytics | Usage statistics | 2 years |
| Marketing | Personalized ads | 1 year |
7Contact & Complaints
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Data Protection Officer
Email: soulcui@et-up.com
Phone: +86-28-1234-5678
You also have the right to lodge a complaint with a supervisory authority in your jurisdiction, particularly in the EU member state of your habitual residence, place of work, or place of the alleged infringement.